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Professional & modern website template created for you and your business prosperity. Build a top-notch business website in no time!

Professional Design & Elegant Code

Beautiful behind the scenes too! Biscaya Template comes with top notch customer support to help you get your business online fast.

MultiPurpose Responsive Template

Professional & modern website template created for you and your business prosperity. Build a top-notch business website in no time!

General Questions

Are Hike Mongolia an agent for anyone else ?
We ourselves are the actual ground operator in Mongolia for all our tours, except the Khovsgol trek where we work with a well-established local operator. All the trips have been researched and tested out by us, so we know the routes, accommodation and local places of interest along the way. The support vehicles belong to us and are maintained by our own drivers and mechanics. Hike Mongolia sometimes work with tour operators and travel companies from around the world who send their clients to join one of our tours, or who want a special trek organising in Mongolia for an exclusive group of their own clients. We are always happy to accommodate your wishes and will use our knowledge and experience to provide a reliable service and most enjoyable visit to Mongolia.
Why are some companies cheaper ?
Many companies hire temporary staff to run their tours in Mongolia, for example English speaking students as guides / translators and they may use cooks and helpers who are local to the trek region, which undoubtedly reduces the tour cost. Because the tourist season in Mongolia is so short, it is expensive to keep regular staff continuously, year-round. However, in order to be able to guarantee the quality of our service, we prefer to use our own regular staff who work well as a team and whose quality of service we can rely on. Similarly, we do not rent occasional drivers with their own vehicles, but we use our own Hike Mongolia vehicles and drivers so that we can rely on the transport provided to our clients. The only exception is our Khovsgol trek where we do hand over the ground operations to our local partner, and we do this in order to be able to offer the trip at a competitive cost.
Do other companies do the same tours as you ?
Some tours are well-known routes which are popular with tourists and have important sites of beauty, historical or cultural interest along the way. So you will find that several companies are offering similar such itineraries. However, most of our trips are unique and have been researched, designed and tested by us. If you see exactly the same tour being offered by another company, it is because they have copied us ! It is important when choosing a company to organize your trek, that you check beforehand whether the staff travelling with you have actually done the trip before themselves.
What else do I need to take with me ?
At the time of booking your trek we will send you a Tour Dossier which lists everything you need to bring with you. If the accommodation on your trip is wild camping we provide the tents, but you will need to bring a sleeping bag and sleeping mat (or rent one from us).
Is there an age limit for any of your tours ?
Children under 16 years old must be accompanied by an adult. There isn't an upper age limit, but participants must be in good health and able to complete the trek because all our tours are in remote places far from good medical facilities. On continous long treks like the Mount Kharkhiraa and Lake Khovsgol treks, there is no turning back once started and no short cuts, so make sure you're fit enough. In the event of someone being ill it would be possible to ride one of the horsemen's horses, or if there's a serious accident we can call a rescue helicopter.

FAQ About Our Services

What camping equipment is provided ?
We have high performance tents Vango "Storm 300" and Force 10 "Baltoro" which we have chosen because their design is good and suitable for any kind of Mongolian weather conditions. The toilet will just be an environmentally friendly pit latrine and there are no washing facilities. On longer treks where equipment is carried by camels or horses we won't be providing table and chairs, but other trips where the walking is day hikes and accommodation at ger camps, there will be a restaurant, beds, shower and toilet facilities.
Can you cater for vegetarians or provide a special diet ?
Yes we can if informed at the time of booking. On tours where accommodation is at ger camps, we can ask the cook to prepare a special meal for you. On long treks like the Mount Kharkhiraa trek we take our own cook and she will have to make a special meal plan for you and cook separately, so there is an additional charge of £50. The food is calculated carefully and bought in advance and there is no opportunity to buy anything along the way.
What kind of support vehicles do you have ?
We have several vehicles including Land Rover "Defender", Russian UAZ Forgon and Kamaz. It depends on the size of your group as to which vehicle we choose to use.
What kind of drinking water is supplied ?
On ger camp tours we provide bottled mineral water for everyone. On the Kharkhiraa trek we cannot carry so much on the camels, so drink from fresh water mountain streams. You can bring water purifying tablets if you wish, but actually the trek is mostly in a remote area with few animal herds and the water is either fast flowing glacial melt or fresh streams that have originated high in the surrounding mountains. We cannot carry enough fuel to boil everyone's drinking water.
Who is responsible for organising everything during the trek ?
The Tour Leader will be a member of the Hike Mongolia team and will be responsible for making decisions, payments and your general well being.

FAQ About The Trek

How difficult is the trek ?
Please read the day by day itinerary and tour description of the trek you are interested in. If you want more information about daily hiking distance, technical difficulty, altitude and so on, please contact us. We know all the treks well so will be able to answer more specific questions. On the "day hike" trips such as the Gobi hiking tour and the Naadam Festival tour, the walking is optional and can be as long as you wish, providing there is time. Everyone in the group won't have to stick together, but you can go off walking anywhere within the area of the ger camp where we are staying.
How far are the daily walking distances ?
On the longer treks, Mount Kharkhiraa and Lake Khovsgol, the daily walking distance will be up to 20 kilometers. On the "day hike" style trips the walking distances can be adjusted to suit your own preference.
What if I get ill on the way ?
We do carry a medical kit, but of course cannot cover all eventualities. If necessary we might find a horse for you to ride. In case of a real emergency we have a contract with a helicopter rescue company, but must have approval from your travel insurance company first.
Will I have to carry my own luggage ?
You can carry a day pack containing camera, raincoat, drinking water, etc. Your main luggage will be carried for you by the suuport vehicle / pack horses / camels - depending on the trek.
Is there anything to buy along the way ?
Basically no, not much. However, occasionally along the way you might meet local people who have made a few handicrafts which they would like to sell to tourists - for example at "Vulchur's Mouth" canyon in the Gobi, or at the park warden's ger at the end of the Mount Kharkhiraa trek. If your trip passes through Kharkhorin and includes a visit to Erdene Zuu Buddhist monastery, you can buy all sorts of religious artefacts there.

FAQ About Travel Arrangements

Do you sell air tickets ?
We do not sell international air tickets to Mongolia but we work with ATOL holding travel agents who can provide the flights. We can suggest the cheapest and most convenient routes to Ulaanbaatar. Most people coming from Europe use Aeroflot, Miat Mongolian Airlines or Korean Air. The alternative is to fly via Beijing in China and on to Ulaanbaatar using Air China or MIAT.
Can I extend my trip ?
If you want to arrive in Mongolia early, or stay longer after your tour has finished, we can make the extra hotel reservations for you at the Continental Hotel. If you want to travel in China or Russia, we can also help with arrangements using our experienced agents based in Beijing and Moscow.
Can I stay in a different hotel ?
Our clients have used the Continental Hotel for several years and most are happy with the service, rooms, restaurant and other facilities. It is located near to the city center, on the airport side of town, a few minutes walk from shops, bars and restaurants. We do not recommend that our clients stay in cheaper accommodation where security cannot be guaranteed and much time wasted struggling through heavy city traffic. There are a few 4 / 5 star hotels in the city centre if you would like to stay in a luxury hotel. If you prefer to stay in a hotel other than the Continental, you can arrange it yourself.
Do I need a visa to enter Mongolia ?
Several nationalities do not need a Mongolian visa; check on the Embassy of Mongolia website in your country. If you do need a visa, you must get it before traveling. We do not take responsibility for people traveling without a visa and expecting to obtain one on arrival in Ulaanbaatar.
Are airport transfers included ?
We do not do airport transfers except if you are arriving as a group. It is easy, inexpensive and safe to get an official taxi from the airport or railway station to the city centre.

YOUR QUESTION NOT ON THE LIST?

If there's anything else you want to know and you can't find the answer listed here, do not hesitate to get in touch and we will do our best to help.

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